As always a very welcome email to get at the start of the year. “On behalf of Visit Wales I would like to congratulate you and your business for having achieved the standard for the Gold Award for 2018. The award is given to businesses participating in the Visit Wales Hotel and Guest Accommodation schemes that offer the highest standards of quality, comfort and hospitality.
We will be sending a dated certificate signifying your achievement which we hope you will be able to display at your business.
Yours sincerely, Glyn Roberts – Head of Quality Development Operations.”